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Our mission is to help members compete, innovate and grow. Our benchmarking studies allow members to compare aggregate data against their peers, providing invaluable insights into industry best practices. Please see below the list of available benchmarks for participation.

Customer Supply Chain KPI Scorecard

In partnership with PwC, FCPC provides a free, monthly Supply Chain KPI Scorecard, This member-exclusive scorecard sends you individualized, aggregated reports based on three KPIs: fill rates, on-time delivery and on-time pick-up. An insightful comparison of your performance to your industry peers is also included.

For more information contact K.B. Ng, Industry Affairs Manager at

Customer Investment Benchmark Study

Join the most comprehensive study on Canadian retail trade investment practices and help your organization become more effective in a rapidly changing retail environment. This study is a biennial review of the industry's retail investment spending which compates FCPC participating members' investment dollars to companies of similar size and/or category focus. The findings are used to develop benchmarks and measurement of growth, investment and resource deployment.

For more information contact K.B. Ng, Industry Affairs Manager at

Supply Chain Benchmark

This benchmark compares key performance metrics within FCPC participating members' end-to-end supply chain operations, encompassing demand planning, warehousing, transportation, inventory and customer service against their peers and the industry.

For more information contact K.B. Ng, Industry Affairs Manager at

Compensation Benchmark

In partnership with Morneau Shepell and Korn Ferry International, FCPC conducts a biennial compensation benchmark study, allowing participating companies to assess the competitiveness of total compensation in their organizations. The study covers over 125 positions from senior management to hourly paid roles and includes insights into salary ranges, bonus policies, attraction and retention, performance and reward trends.

For more information please contact Paula Pergantis, SVP Finance & Corporate Services at